High Tech & High Touch is Critical to the Future of Nursing

Nursing | Michelle Troseth, MSN, RN, FNAP, FAAN | September 04, 2019

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The National Academy of Medicine created a committee to chart the path for the future of nursing and nursing technology. Here is an insider’s view of the committee’s final Town Hall Meeting.

There was high energy in the room at the University of Washington for the National Academy of Medicine’s Future of Nursing 2030 Town Hall. The intention of the town hall was to gather information via speaker panels presentations and feedback from the open public, focusing on the role that nursing technology will play for nurses and the future of health in the 21st century.

The speakers addressed the role of nursing technology in a variety of ways. Each group of panelists took a topic-based focus on technology and offered recommendations for creating a culture of health, reducing health disparities and improving health and well-being.

Advancing health care equity on the digital age will require new technologies, such as artificial intelligence, (AI) that engage patients in digitally enabled care. Concrete examples were shared of current organizations that are bringing innovative approaches to care delivery, such as virtual triaging of patients.  Questions were raised on how new technologies and AI algorithms could help or hurt “structural racism” on population health and health inequities. Will technology and equity create “tech-equity”?

Technology to inform practice and advance equity will require new coding systems that shift us into value-based care across multiple stakeholders and professions. We will need collaboration on sharing data so we can more accurately identify the source of health issues and be more predictive and preventative in care delivery. Providing patient education also needs to be much more engaging and modified for each patient population. Ii must also be leveraged across multiple platforms. More relatable content can be created and can even be humorous in nature!

Advancing health care equity on the digital age will require new technologies, such as artificial intelligence, (AI) that engage patients in digitally enabled care.

Nurse well-being and impact on patients and caregivers will require nurses and all health professions to care for themselves first so they can, in turn, provide the highest quality care possible. We need to measure clinician well-being and resilience data so we can establish effective interventions based on the evidence. The human experience must be elevated for all in healthcare.

Invited comments to the committee were made by nurse leaders from ARRP, American Academy of Nursing, HIMSS and Press Ganey on the role technology will play on the future of nurses and healthcare.

Public comments by attendees and web-cast participants were also welcomed. A highlight of this comment session was when Sue Hassmiller, PhD, RN, FAAN, Senior Scholar in Residence and Senior Advisor to the President on Nursing at the National Academy of Medicine, invited nursing students in attendance to come forward and provide comments. 

To view the full recordings of all Future of Nursing 2030 Seattle Town Hall Sessions, visit the National Academy of Medicine website.

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Michelle Troseth, MSN, RN, FNAP, FAAN
Clinical Effectiveness Officer, EBSCO Information Services

Michelle is the Clinical Effectiveness Officer for EBSCO Information Services. In her role, she provides thought leadership and strategy on point-of-care clinical decision support solutions across the continuum of care. In her various leadership roles in health systems and industry, Michelle has made significant contributions of applying evidence-based practice at the point of care by leveraging health information technology. She is a strong advocate for interprofessional care delivery that is inclusive of patients and families. In addition, Michelle is the immediate past president of the National Academies of Practice, a past co-chair of the HIMSS TIGER Committee and the winner of the 2014 HIMSS Nursing Informatics Leadership Award. Michelle recently co-founded MissingLogic, LLC, which focuses on applying Polarity Thinking™ in healthcare for sustainable transformation.

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